Personal Data-Transaction Security

Personal Data-Transaction Security

The management and protection of the personal data of the visitor / user of cigarsgalaxy.gr services is subject to the relevant provisions of Greek Law 2472/1997 on the protection of individuals from the protection of personal data as supplemented by the decisions of the Commission for the Protection of Personal Data 207/1998 and 79/2000 and Article 8 of Law 2819/2000 and European Union Directives 95/46 / EC and 97/66 / EC as well as the application of the New European General Protection Regulation Personal Data (GDPR) that comes into effect from 25/5/2018.

We do not disclose, publicize, sell or exchange your personal information.

Cigarsgalaxy.gr preserves the personal nature of your information and may not transfer it to any third party (natural or legal person) for any reason, except for the relevant provisions of the law and to the competent authorities alone.

Cigarsgalaxy.gr keeps records of the personal data that the visitor / user sends and which are deemed necessary for the operation of the online store and the provision of the services offered through it.

 

The delivery of the products is done by partner courier companies, in which we promote the necessary personal data of the users, such as the name and address of the sender, in order to execute the orders.

 

The visitor / user can correct, change, complete or delete data and information he has submitted to cigarsgalaxy.gr through his account.

Security

Our online store recognizes the importance of the security of your Personal Data and your electronic transactions and takes all the necessary measures, using the most up-to-date and advanced methods, to ensure maximum security. All information that relates to your personal information and your transactions is secure and confidential. Safety is achieved by the following methods:

Customer Recognition

You are given the ability to change your Secret Password and your e-mail address as often as you like. The only person who has access to your information is you through the above codes and you are solely responsible for maintaining the secrecy and hiding it from third parties. In case of loss or leakage, you must immediately notify us, otherwise the online store is not responsible for the use of the password by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid the use of the same and easily detectable codes (e.g., birth date). We also recommend that you use not only letters and numbers but also symbols during password creation.

 

Ensuring the Privacy of Your Personal Data Transmission

To ensure the confidentiality of data transfer, we use the SSL / TLS encryption protocol.

Firewall

Access to the e-shop systems is controlled by a firewall, which allows for the use of specific services by customers / users, while at the same time prohibiting access to systems and databases with confidential information and company information.

Encryption

Throughout our online store where you enter personal data (password, addresses, phones, credit cards, etc.), there is SSL / TLS encryption.

 

Encryption is essentially a way of encoding the information until it reaches its intended recipient, which will be able to decode it using the appropriate key. When ordering and if the user / customer is logged in with his username and personal code in the online store, all communication between your computer and our online store is encrypted.

Πολιτική Απορρήτου

The Privacy Policy describes how personal information is collected, used and shared when you visit or make a purchase from our online store. In any case, only certain authorized employees have access to your personal data and unauthorized access to your personal data is prohibited.

Personal Information we collect

You can visit our online store without having to provide us with personal data. For each access to our online store, we automatically collect certain information about your device, including browser information, IP address, time zone and some of the cookies installed on your device. In addition, as you browse the site, we collect information about the individual pages or products you see, which pages or search terms refer you to the online store, and information about how you interact with it. We refer to this information as "Device Information". This data cannot be attributed to a particular person and is intended solely for the smooth operation of our website and the improvement of our services.

We collect device information using the following technologies:

    - "Cookies" that are data files that are placed on your device or computer and include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.

    - "Log Files" recorded on the server and collecting data such as the IP address, browser type, internet service provider, referral / exit pages, and date / time.

    - "Tags" "pixels" & "web beacons" are electronic files used to capture information about how to navigate the site.

We only collect Personal Data if you voluntarily provide it to us to make a purchase or attempt to make a purchase through the site. In this case, we collect some necessary information from you, including your name, billing address, shipping address, payment information, email address and telephone number. We refer to this information as "Order Information".

We only collect Personal Data if you voluntarily provide it to us to make a purchase or attempt to make a purchase through the site. In this case, we collect some necessary information from you, including your name, billing address, shipping address, payment information, email address and telephone number. We refer to this information as "Order Information".

When signing up for our Newsletter and shopping attempts through our e-shop, some personal information is collected. These include but are not limited to your name, billing / shipping address, payment information, email address, phone number, and parameters for customizing your order or shipping. We refer to this information as "Order Information" and "Newsletter Subscription Details". Guests enrolled without making orders are equally valuable to us and are protected to the same standards as Registered Users in any case.

When referring to "Personal Information" in this Privacy Policy, we refer to both Device Information, Order Information, and Subscription Information in the Newsletter.

How we use your personal information

We use the Order Information that we collect in general to fulfill orders made through the online store (including processing of payment details, delivery and service and / or order confirmations). In addition, we use this ordering information to:

- Communicate with you

- We check our orders for potential risk or fraud.

- Provide you with information about our products or services.

We also use the details of your order and transfer it to the courier company to deliver your order.

We use the Device Information we collect to help us track possible dangers or frauds (especially IP address) and generally improve and optimize our site.

Sharing your Personal Information

We share your Personal Information with third parties only where it is necessary to place your order or to accomplish the above purposes. For example, we use Google Analytics to understand how our customers use the site - you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies / privacy /

 

 

You can also opt out of Google Analytics through the following link: https://tools.google.com/dlpage/gaoptout.

We share your personal information (email address) with an email platform to send you newsletters if you have consented to this.

If you pay by credit card, debit card or Paypal, we transfer your payment information to the respective institution to process the payments.

Finally, we may also share your Personal Information in order to comply with applicable laws and regulations, respond to a summons, search warrant, or other legitimate request for information that we receive or otherwise protect our rights.

Do Not Track

Please note that we do not apply the practices of collecting and using our e-shop data when we see a Do not Track signal from your browser.

Your Rights

If you are a resident of Europe, you have the right to access personal information we hold for you and ask for your personal information to be corrected, updated or deleted. If you wish to exercise this right, please contact us via our email info@cigarsgalaxy.gr.

In addition, if you are a resident of Europe, we note that we process your information in order to fulfill the contracts we may have with you (for example, if you place an order through the Website) or otherwise to pursue our legitimate business interests listed above. In addition, please note that your information may be transferred outside of Europe, including Canada and the United States.

Data Retention

When placing an order through the Site, we will retain your Order Information for our records, unless and until you request us to delete this information.

Changes

We may update this privacy policy from time to time to reflect, for example, changes to our practices or other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have any questions or want to make a complaint, please contact us by email at info@cigarsgalaxy.gr

The holder and person responsible for processing the personal data gathered in the above manner and the archive created for the above purposes will be Georgios Rampias, whose registered office will also be located.